We understand that there may be times when you are worried about someone who may be studying with us. As students are over the age of 18, we are unable to share information about them without their consent. However, if you are concerned and have information you would like to share with us then you can call student services on 01509 222765 or email studentwellbeing@lboro.ac.uk. You can also call our security team on 01509 222141.

We do operate a Trusted Contact policy here at Loughborough where we require students to give us details of a Trusted Contact who we can get in touch with if we have serious concerns about someone’s wellbeing.

You can tell us if you have concerns or you are worried about something that involves a member of the university community or, if you witness something on campus that concerns you by completing the following online form .

You can also contact our security team on 01509 222141 or by emailing security@lboro.ac.uk

No, if you are in immediate danger or require immediate support, please contact the emergency services on 999 or University Security on 0800 526966

Yes, you can report on behalf of another individual. There may be instances where you are worried about someone close to you (this could be a course mate, a flat mate or a friend) you can use this portal to let Student Services know that you are concerned about them. We can then reach out to you and provide guidance and support.

There may also be instances (Particularly for those in positions of responsibility) where an individual discloses information to you, you can use this system to report this on their behalf.

If you opt to submit the report with your details, Student Services will contact you directly to offer support, this may be via email, in person or online. Your information remains confidential.

An advisor will run through what happens next, your options and any impact of information sharing, your safety and wellbeing are central to this process.

If you opt to remain anonymous your information will be used for data collection purposes online, and may be used in environmental investigation to allocate resources or training, In safeguarding circumstances we may contact you or other parties involved to safeguard our community.

Yes, you can report anonymously. You are required to login using your University credentials, but you are free to remain anonymous when submitting your report.

It's important to note that if you choose to remain anonymous only limited action can be taken.

If you choose to remain anonymous your name will not be shown to the member of our Duty, Assessment and Inclusion team responding to your report. However, the University may in rare cases have to access your details in our system, this is not easily accessible and would only ever be searched for in instances where there were significant safeguarding concerns.

Once a report is made it is reviewed by Student Services who offer holistic support.

Student services will listen to you and offer a range of support options both within the university and externally.